DJ
Darion J

1 reviews | Active since Feb 2017

12 Jul 2017, 22:26

Nobody from Telkom follows up

<p>It is the 12 July 2017 and I'm still waiting for assists from Telkom</p> <p><br /> </p> <p>Please can somebody please assist me with my sistuation</p> <p><br /> </p> <p>Advise me on the way forward....</p>

0
Replies (3)
DJ
Darion J's update14 Jul 2017, 12:22
Reviewer Update

But nobody made contact with me yet and it is almost the end of the MONTH AGAIN!! then telkom deduct for the contract ********** 937. You can check on my profile I have never used this contract,

Why not stop the debit order for ********** 937 at least and freez that line only. Then sort it out

But now I must pay every month,This is not fair to me as a customer.

Please respond so I know what to do

Telkom after service is extremely poor and if I call,they always tell me they will excalate matter,but nothing gets done.

DJ
Darion J's update15 Jul 2017, 02:35
Reviewer Update

Hi Noleen,just to let you know I called 081180 on the 14 July,spoke to a consultant gave him reference number : AI ********** . Guess what the guy said the reference number dont work, Really....

Noleen can you please call me on ********** 024 at 3pm on monday 17 July so you can sort this situation out.

DJ
Darion J's update19 Jul 2017, 16:21
Reviewer Update

hi Ithabeleng

Im not well....

I have no idea what you are talking about... My query is about contract no. ********** 937

Call me on ********** 024 so I can explain to you

TELKOM CALL ME PLEASE!!!!!!!