Nobody at Telkom can correct incorrect billing

Dear Sirs . I got a new Telkom April this year. I have gone to Telkom in Bayside 3 times now, have phoned Telkom twice and posted a complaint on their site- all without ANY response.<br> My modem/ telephone was installed the 28 April by Telkom.<br> I was overcharged on my first account. According to the person working for Telkom at Bayside I was overcharged by R102.25 (inc vat) - since then interest is added monthly to this amount. <br> I was given *** by Bayside the second time I was there. <br> The first time I called Telkom the lady said she would escalate the query and somebody would call me.. still waiting. The second time Telkom could not give me a reference but she said her name was Nokuhanya and I spoke to her at 11.45 the 13 Aug.<br> I would REALLY like this resolved THIS year still