JD
Janine D
1 reviews | Active since Feb 2010
30 Apr 2015, 17:45
Nobody answers when you want to cancel account!
I've tried in vain to call Telkom today and yesterday to cancel my subscription. I believe you need to give a months' notice, but this will now be two months as they conveniently do not answer the phone. I held on for 30 minutes yesterday and 53 minutes today! Seriously. It is ridiculous. I can't even unsubscribe online. Pathetic!
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Replies (1)
Telkom's replyOfficial
30 Apr 2015, 18:05Hello jdiers,
A very good day to you!
We truly regret taking note of your experience.
Please note that a consultant will make contact with you in due course to assist with your query.
Your reference number is SM107452.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
We truly regret taking note of your experience.
Please note that a consultant will make contact with you in due course to assist with your query.
Your reference number is SM107452.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply30 Apr 2015, 18:05
Official
Hello jdiers,
A very good day to you!
We truly regret taking note of your experience.
Please note that a consultant will make contact with you in due course to assist with your query.
Your reference number is SM107452.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
We truly regret taking note of your experience.
Please note that a consultant will make contact with you in due course to assist with your query.
Your reference number is SM107452.
Regards,
Joshua Mnisi
Telkom Social Media Team