Nobody able to update me.

<p>I had ordered an adsl line for my property on the 30th of Oct 2016. I had then received an sms that a technician would come out on the 8th of Nov to perform the installation. after waiting the entire day for the technician to call, i had recieved nothing. I then called into the call centre only to be informed by a supervisor that the technician had discovered that there was an issue at the exchange in which a cable had to be repaired. This was then submitted to the cables department. It is currently the 29th of Nov at time of writing this and i have still received no feedback as to when this will be conpleted, even though the supervisor informed me that he would call the next day as the repairs would take around 2 days to complete. Nobody is able to help me at the call centre, all i get is "We do not know".</p>