No working phone or internet

My Telkom phoneline (as well as Internet) has been out of order since 27 -01-2015 <br> a Technician came to my property on 29-01-2015 and according to him the problem is a damaged line somewhere else.<br> I contacted Telkom again 04-02-1015 and my internet service provider contacted them on 05-02-2015 .I went to Telkom Woodlands 07-02-2015 and according to the assistent a job card was issued on 04-02-2015 to repair the line.<br> I have been back to Telkom Woodlands today at lunch time, the area supervisor was phoned, he promised my phone will be repaired today HA-HA-HA!!!! NO WORKING PHONE YET. I have not been able to do my work and it will affect my end of month salary badly!<br>