CP
Candice P
1 reviews | Active since Jan 2014
02 Dec 2015, 13:37
NO WORKING LANDLINE, BUT I GET A BILL
MY LANDLINE HAS NOT BEEN WORKING FOR SEVERAL MONTHS YET I STILL RECEIVE AND PAY A BILL FOR A LINE WHICH IS NOT BEING USED ? WENT TO THE OFFICE AND THEY COULD CARE LESS, SAYING THAT THEY DO NOT SEND ANYONE OUT AND ONE MUST COMPLAIN ONLINE. WHAT TERRIBLE SERVICE ... HOW DO I FIX THIS ISSUE ??? WHY AM I PAYING FOR SOMETHING THAT DOESNT WORK ???? I WILL BE TAKING THIS FURTHER IF I GET NO RESPONSE TO THIS
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Dec 2015, 16:39Hello candyp123,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed Line Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173834
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed Line Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173834
Regards,
Launa
Telkom Social Media Team
***
Telkom's reply02 Dec 2015, 16:39
Official
Hello candyp123,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed Line Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173834
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed Line Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173834
Regards,
Launa
Telkom Social Media Team
***