AM
Aamir M
1 reviews | Active since Dec 2017
23 Sept 2018, 19:27
NO WORDS FOR TELKOM ANYMORE!!!!
Telkom still hasnt gotten back to me regarding my issues. Its been almost 2 months and countless calls. Yet no one knows whats going on. I was even given a reference number but no one is assisting me. My bill is triple the amount it should be, i WILL NOT PAY THAT. I cancelled my services on 1 August yet telkom is charging me becasue they never cancel from their side. I was even charged for a lit box which i was told id be getting for free for switching to to fibre. Considering taking legal action if matter not resolved ASAP.
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Replies (2)AM
Aamir M's updateReviewer Update
09 Oct 2018, 21:06All i keep hearing is query will be escalated, i dont see any action being taken.
The amount of money i pay versus the service i receive is absolutely pathetic.
AM
Aamir M's update09 Oct 2018, 21:06
Reviewer Update
All i keep hearing is query will be escalated, i dont see any action being taken.
The amount of money i pay versus the service i receive is absolutely pathetic.
AM
Aamir M's updateReviewer Update
12 Oct 2018, 11:21GOOD DAY
CAN YOU KINDLY FOLLOW UP. I AM STILL BEING CHARGED FOR SERVICES I CANCELLED IN OCTOBER. MY INVOICE AMOUNT IS TRIPLE THE AMOUNT IT SHOULD BE. I WANT THIS RESOLVED ASAP.
I AM TIRED OF LOGGING DESPUTES AND CALLING THE CALL CENTRE AND WAITING FOR HOURS FOR SOMEONE TO HELP ME AND EVEN THEN THEY ARE CLUELESS.
AM
Aamir M's update12 Oct 2018, 11:21
Reviewer Update
GOOD DAY
CAN YOU KINDLY FOLLOW UP. I AM STILL BEING CHARGED FOR SERVICES I CANCELLED IN OCTOBER. MY INVOICE AMOUNT IS TRIPLE THE AMOUNT IT SHOULD BE. I WANT THIS RESOLVED ASAP.
I AM TIRED OF LOGGING DESPUTES AND CALLING THE CALL CENTRE AND WAITING FOR HOURS FOR SOMEONE TO HELP ME AND EVEN THEN THEY ARE CLUELESS.