No words

<p>My Telkom account was handed over to NuDebt because of late payments (personal reasons) I finally contacted NuDebt and they told me my account was behind with R2088.10 - I made full payment on 06/01/2017 - I wanted to reactivate my Telkom Line and ADSL Line and was advised to phone Telkom.</p> <p>Telkom sent me a letter 11/01/2017 stating my account has been paid in full and closed.</p> <p>I phoned Telkom and the account department told me there is a past due ammount of R1339.57 (WHAT ON EARTH?) I told them I settled my account with NuDebt - they told me to speak with sales department and when reactivating lines again, just email them proof of payment.</p> <p> </p> <p>Proof of payment, along with the email from Telkom was sent to ********** <p> </p> <p>I spoke with Sales this morning and they said account has not been settled yet. The arrear ammount is R2029.57 (AGAIN.... WHAT ON EARTH?)</p> <p> </p> <p>I do not know who to contact any more - I get thrown between sales and account department.</p> <p> </p> <p>The chat service is the worst, and not mentioning phoning Telkom. I hold on forever just to get nowhere!</p> <p> </p> <p>Who do I need to speak with? No one seems to know what's going on!!</p>