No word from telkom, waiting for over a month to have my line moved

It Has been a very long and irritating month as I have been repeatedly **** to and basically ******.

I placed a move line request on the 2nd October and recieved confirmation that a technician was supposed to come around between 8 and 12.

So I requested leave from My work as I travel between places, only to sit in my home ad watch paint dry as no one shows up. I then get another sms telling me someone will be sent on the 11th. So I now have to organise again for some time off to basically sit and stare at the wall while I wait for no one to show.

I have received about 11 different appointments of which I wasted 10 dayz of leave of which I will never receive back for basically nothing and to make things worse telkom is always on time with their debt orders.

This has continued like this since then until the last sms I received on Wednesday last week, stating that someone will be at my house again on the 13/11/2017.

I want my money refunded to me as I have not received any service or any feedback from telkom since this started even with my phone calls with my own airtime to you guys enquiring every time. I want my line ro be sorted out before the end of this week or I will take action and get this contract cancelled as you as a service provider have failed to uphold your end of the contract.