No wifi line /no internet ...

Item: Telkom
Rating: 2
Author: David N

Despite numerous calls ...waiting on the phone for hours, speaking to 5 tele operators and a personal visit to telkom office... service not restored and wi fi link unavailable. Still get billed for service that does not work.. Crazy no wonder i was told to rather use mweb

Helpful (0)

Replies (1)

Telkom's replyOfficial

16 Mar 2015, 17:02

Hello Dhn,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96632.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply16 Mar 2015, 17:02

Official