1 reviews | Active since Apr 2017

26 Dec 2017, 14:53

No wifi

I tried to connect to the 1telkom connect hotspot and it kept saying denied access. Even the call center was unable to help me with that. For a service you pay for you expect to get it on demand like they expect you to pay at the end of the month and the data is expiring soon.

0
Replies (2)
Telkom
Telkom's reply07 Jan 2018, 12:00
Official

Good day nico-rakgotho,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom
Telkom's reply07 Jan 2018, 12:00
Official

Good day nico-rakgotho,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,