AB
Anne B
1 reviews | Active since Jun 2010
15 Jan 2018, 08:28
No Wi-Fi for 4 days
We have lodges numerous calls but still no WIFI in Constantia Kloof but I bet you we will still pay the same amount for our uncapped we did not receive.
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Anne B's updateReviewer Update
08 Feb 2018, 14:43Well after the 4 days it actually went on for two weeks without. Took the router for testing and was told its fine and that the Open Serve Technicians does not have a clue what they are doing. This after the technician told me to have it tested. I was send home without the problem being resolved. The day after I took it back to be sent away. Luckily the manager at Open Serve was kind enough to send a technician with a loan router and we have had Wifi since that day. Which tells me it WAS a faulty router and that TELKOM in fact is the ones that knows nothing. By the way we are still waiting.
AB
Anne B's update08 Feb 2018, 14:43
Reviewer Update
Well after the 4 days it actually went on for two weeks without. Took the router for testing and was told its fine and that the Open Serve Technicians does not have a clue what they are doing. This after the technician told me to have it tested. I was send home without the problem being resolved. The day after I took it back to be sent away. Luckily the manager at Open Serve was kind enough to send a technician with a loan router and we have had Wifi since that day. Which tells me it WAS a faulty router and that TELKOM in fact is the ones that knows nothing. By the way we are still waiting.