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christiaan D
1 reviews | Active since Jan 2016
24 Jan 2016, 16:23
No whatso ever response from telkom...
Still i have a problem with my internet.....i pay for 50 gig, just to be softcapped on 20 gig...cant surf or open any web pages...i-burst so much better.....even m-web...going to cancell this **** service where no one knows what the hell is going on or can fix a problem. *********** callcentre again......Telkom internet sucks....already told 7 customers in a Telkom store about this. And will continue by word of mouth. And NO ONE phoned me from telkom as they said they would do. <br> Actually a MANAGER must phone me that knows something...which i think does not excist.
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Telkom's replyOfficial
25 Jan 2016, 02:39Hello christiaandippen,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, affected phone number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM189364
Regards
Tumelo
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, affected phone number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM189364
Regards
Tumelo
Telkom Social Media Team
Telkom's reply25 Jan 2016, 02:39
Official
Hello christiaandippen,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, affected phone number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM189364
Regards
Tumelo
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, affected phone number, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM189364
Regards
Tumelo
Telkom Social Media Team