No way of communicating -

<p>I have tried on a number of occasions to try and transfer my old account since May 2015.</p> <p>1) You speak to agent online and they never send the forms.</p> <p>2) The online chat ended being non responsive this week</p> <p>3) There is no acknowledgement from emails sent. I also gave notice to cancel my account and guess what ...still going.</p> <p> </p> <p>It is absoutley frustating trying to do such a simple task. I feel like I need to cancel the service but am hoping this will be a better means of communication.</p> <p> </p>