MG
Markus G
1 reviews | Active since Jun 2015
28 Sept 2015, 15:24
No waiting 2 months for a ADSL line
I was waiting two months for my adsl line installation. Finally they make an appointment. They only pick up at 11, after I had to take a whole day of work. Then one technician after the next pitches up and has a new excuse for not fixing the line. And then I need to hear one excuse after the other why he can not fix it.<br> <br> Now I must rebook an appointment and take another day off work. And all the technician tel me is sorry ,you know this Telkom is very slow.<br> <br> What the hell?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
28 Sept 2015, 16:19Hello Markusgeyser,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team to look into it and further assist.
Your reference number is SM147033.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team to look into it and further assist.
Your reference number is SM147033.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply28 Sept 2015, 16:19
Official
Hello Markusgeyser,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team to look into it and further assist.
Your reference number is SM147033.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team to look into it and further assist.
Your reference number is SM147033.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***