JB
Jason B
1 reviews | Active since Mar 2016
16 Mar 2016, 11:32
No Voice or Data for over 2 months!!!
Telkom voice and data services ceased to work in early January. A fault was logged online 14 Jan but line remained out of service, despite 2 separate surprise visits from technicians who did nothing more than disappear without fixing anything. <br> <br> On 26 February, Telkom decided to mark the fault report as resolved. Needless to say the fault had never been fixed and the fault remained unresolved. Another fault report was logged immediately.<br> <br> To date 16 March, the fault remains unresolved and Telkom has done absolutely nothing further to fix the problem. <br> <br> Strangely enough Telkom has no problem continuing to bill for services that have not functioned for more than 2 months!!!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
16 Mar 2016, 14:08Hello WillThisWork,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
Telkom's reply16 Mar 2016, 14:08
Official
Hello WillThisWork,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
