<p>Sunday Morning I woke up, No Internet connectivity, the light on my Modem isnt even on where it needs to indicate that the adsl line is functioning. First Thin I try to do then is dial 10210 only to see that my voice line is down as well.</p> <p> </p> <p>No sms/notification received that my area was effected till date. I do not have any internet connectivity at home via mobile as my area is in a dead spot, I hardly even get Edge signal, hency I joined telkom as I need the adsl line for wifi connectivity.</p> <p> </p> <p>I had to wait till today to be at work in order to log a complaint. Only to realise telkom knows about the problem, but were negligent in letting their customers know.</p> <p> </p> <p>Please just sort this out and update my account accordingly for this inconvenience caused. I'm tired of fighting with your company. The moment my contract is done with you I will cancel my sevices with you, the same applies for majority of my family/friends and colleagues.</p>
Good Morning Joseph Cordier
The fault is currently awaiting the dispatch of the next available technician.
A escalation has been logged.
ESCALATION LOGGED SUCCESSFULLY - REF NO : 14710
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good Morning Joseph Cordier
The fault is currently awaiting the dispatch of the next available technician.
A escalation has been logged.
ESCALATION LOGGED SUCCESSFULLY - REF NO : 14710
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Joseph Cordier
The technician has found that the cable has been cut by an unknown party.
We awaiting feedback on a possible estimated time of repair and will communicate as soon as received.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Joseph Cordier
The technician has found that the cable has been cut by an unknown party.
We awaiting feedback on a possible estimated time of repair and will communicate as soon as received.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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