JS
Jan S
1 reviews | Active since Mar 2009
28 Oct 2015, 19:09
No username and password
I finally got the fibre installation but it turns out the username and password sme'ed to me have been cancelled. Various calls to Telkom and I was promised a new username and password today but still have received nothing so I have fibre but not internet. Please Telkom send me my internet username and password to use the fibre.
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Telkom's replyOfficial
28 Oct 2015, 19:44Hello j,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162044.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162044.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply28 Oct 2015, 19:44
Official
Hello j,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162044.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162044.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media