RB
Richard B

1 reviews | Active since Apr 2014

30 May 2017, 10:36

No Upgrade - Ordered on 11 April

<p>I ordered an upgrade of my 2 meg ADSL line to 4 Meg on 11 April. When I phone 10213 I am tyold that my order is on a new "MTN" system and they cannot assist. Each person speaks to their "Supervisor" who promises to come back to me with an update and till now, NO LUCK, NO contact from them and NO Call backs either. My business is suffering because of this and I cannot get ANYONE at Telkom to assist. This is RIDICULOUS. Order # ********** , Query # ********** , Order # ********** 44A........</p>

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Replies (2)
RB
Richard B's update09 Jun 2017, 14:32
Reviewer Update

It is now 09 June and NO CONTACT has been made with me regarding this upgrade, besides the normal "waste-of'time" response above. What more can I do to get SOME KIND OF AC TION FROM TELKOM!!!!!!!

RB
Richard B's update30 Jun 2017, 06:33
Reviewer Update

It is now 30June and NO CONTACT has been made with me regarding this upgrade, besides the normal "waste-of'time" response above. What more can I do to get SOME KIND OF AC TION FROM TELKOM!!!!!!!