No upgrade, no progress and a lack or service or understanding.

Good day. Telekom is not even one review worth it. Going for ten weeks. Now for the special of the upgrade. I get directed from one department to the next. Hold on my account for a deposit. Then there is no hold. Then it must be released. Then it is eleased. I get no feedback I have to phone twice weekly to get the same story that it has. Been done but the mananger or some department has to do it. 9 weeks and same story more than twice a week. How pathetic c an a busi ess be. This is for sure no service what so ever, no wonder people choose others service providers instead of Telekom. When fibre hits town everybody will move seeking that the service we as customers get are unprofessional and never gets resolved, only the few minutes you speak to someone it will get sereolved after you have been on the line and holding to speak to so done 20 minutes plus. Luckily other businesses have learned to have dignity and sort out the problem and give me. So why not Telekom????