NO UPGRADE APP**** FOR!!!!

On Tuesday 22 October 2019 I received an sms stating “Dear Customer, your subscription was successfully updated. For Questions or Queries dial 180”. Later that day I called Telkom to enquire about this and to state that I did NOT upgrade. I was advised not to worry as nothing reflects on their system which indicates that I upgraded. Yet the next day I received the same sms. I called again and again was told not to worry about it. On Wednesday I received an sms which read “Dear Customer, thank you for choosing Telkom……..”. After receiving this sms I was already angry. I phoned yet again and again was told not to worry. I refused to accept this and I was then advised to call the Sales Department which I did. The Sales Department also advised that no upgrade was app**** for. Then this morning, Friday 25 October 2019, I receive an sms stating “……….Thank you for upgrading your Telkom contract……..” At this point I am livid. AGAIN I REITERATE, AS I HAVE BEEN DOING THE WHOLE WEEK, I DID NOT UPGRADE AND I REFUSE TO PAY FOR AN UPGRADE I DID NOT APPLY FOR!!!!! Can someone from Telkom please contact me to advise what is going on!!!!!