SM
Stefan M
1 reviews | Active since Mar 2017
02 Mar 2017, 09:26
No upgrade
<p>I have 5 contracts with Telkom business mobile that I can upgrade. I have been busy with this upgrade for 2 going on 3 weeks now, everytime they ask more paperwork, or the same paperwork 3 times. I have now submitted more paperwork than when the contracts was awarded 2years ago. </p>
Helpful (0)
Replies (6)0
Replies (6)
Telkom's replyOfficial
02 Mar 2017, 16:23Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply02 Mar 2017, 16:23
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
03 Mar 2017, 16:03Dear customer,
May you kindly private message us the number that you would like to be upgraded for further assistance.
Kind regards
Telkom Social media team
^IL
Best regards,
Telkom's reply03 Mar 2017, 16:03
Official
Dear customer,
May you kindly private message us the number that you would like to be upgraded for further assistance.
Kind regards
Telkom Social media team
^IL
Best regards,
SM
Stefan M's updateReviewer Update
03 Mar 2017, 16:171) *** - Freeme unlimited with iphone 7 plus 128gb black
2) *** - Freeme 1gb with iphone 7 plus 32gb rose gold
3) *** - Freeme 1 gb with iphone 7 plus 32gb black
4) *** - Freeme 1gb with iphone 7 plus 32gb rose gold
5) *** - Smart internet 1gb with Macbook air 13"
Everything is in stock at I store The Glen as we have been trying almost three weeks to do this upgrade. I would like to have this resolved as soon as possible as I feel this is unacceptable.
SM
Stefan M's update03 Mar 2017, 16:17
Reviewer Update
1) *** - Freeme unlimited with iphone 7 plus 128gb black
2) *** - Freeme 1gb with iphone 7 plus 32gb rose gold
3) *** - Freeme 1 gb with iphone 7 plus 32gb black
4) *** - Freeme 1gb with iphone 7 plus 32gb rose gold
5) *** - Smart internet 1gb with Macbook air 13"
Everything is in stock at I store The Glen as we have been trying almost three weeks to do this upgrade. I would like to have this resolved as soon as possible as I feel this is unacceptable.
SM
Stefan M's updateReviewer Update
06 Mar 2017, 14:23It is now monday, I still have no feedback from you or even a call or just a direct number.????
SM
Stefan M's update06 Mar 2017, 14:23
Reviewer Update
It is now monday, I still have no feedback from you or even a call or just a direct number.????
Telkom's replyOfficial
10 Mar 2017, 16:23Good Day
Hope the message finds you well. This serves as notification that we have checked the reasons why your upgrade request where declined . It was stated that due to outstanding amounts on ***
Regards
Social Media Team
Best regards,
Telkom's reply10 Mar 2017, 16:23
Official
Good Day
Hope the message finds you well. This serves as notification that we have checked the reasons why your upgrade request where declined . It was stated that due to outstanding amounts on ***
Regards
Social Media Team
Best regards,
SM
Stefan M's updateReviewer Update
10 Mar 2017, 16:43Good day,
I sugest you check your facts, the only amount outstanding isnthe payment due 15/03/2017. If that is the instalment you are referring to, I can EFT that tonight.
Please contact me telephonically.
SM
Stefan M's update10 Mar 2017, 16:43
Reviewer Update
Good day,
I sugest you check your facts, the only amount outstanding isnthe payment due 15/03/2017. If that is the instalment you are referring to, I can EFT that tonight.
Please contact me telephonically.