aD
afiesa D
1 reviews | Active since Sept 2014
17 Jun 2015, 09:10
no update service disconnected
I submitted a complaint 2 June 2015 response was received stating query is being investigated to date no response from Telkom and in the meantime received a bill for R1500 and services suspended. I stated in my previous complaint I refuse to pay this amount as my account has never been over R500 and I have canceled my ADSL with Telkom. I am highly irritated with the lack of urgency for this matter and the inconvenience now I have no service
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Telkom's replyOfficial
17 Jun 2015, 11:07Hello afiesaduarte,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115109.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115109.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply17 Jun 2015, 11:07
Official
Hello afiesaduarte,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115109.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115109.
Regards,
WilliamLetwaba
Social Media Team