TG
Tish G

1 reviews | Active since Jan 2016

05 Apr 2016, 12:18

No trace of order

On the 22/3/2016, I ordered a MiFi that was on special for the month of March. The person that I placed the order with call from ***. The phone call lasted 42 minutes, they did a credit check, took all my details, banking detail etc and said I would have the order delivered with 5 / 7 working days. I follow up today via the chat line on their website and they cannot fine the order. I then get a call from the same number and I get the same answer ... I must phone 081 128 to check on the order. I held on the line for 45 minutes and no one took my call. You can email, you can phone you can do just what you lie but no-one can assist. So tired of bad service and dealing with call centers where the people on the other end of the phone have attitude.<br> <br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply05 Apr 2016, 14:29
Official
Hello laetitiag,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM220600


Regards
Luleka
Telkom Social Media Team