NO To Limited (intermittet) Internet

Hello good people. I need to know if someone could please give us advice or help with Telkom problems. We have complained about the internet in the town, but to no avail. Telkoms technicians come out every week and all they say is \it's your service Provider's problem". At our place of business (13 points) we have Vanilla Internet. At home we have MWeb (and we recently upgraded to a 4 meg line) and my colleague who lives about 5 houses from me has Telkom Internet. We have limited internet connection at home whilst my colleauge who is with Telkom is planning on cancelling the line as she has almost NO connection. We can hardly do business as the line fails all the time. Both Mweb and Vanilla say the problem is with Telkoms' lines. Telkom says they have no problems. Internet in Rustenburg SUCKS. Yesterday Telkom worked on one of their boxes near one of our branches. Best internet the branch has had in months. Today they can hardly work at all. Do other people in Rustenburg experience the same problem and could someone please tell us what to do?"""