No Telkom Service to Customers - frustrating!!!!!!

<p>I changed my router on Sunday at the local Telkom SA Customer Service Centre in Greenacres in Port Elizabeth, signed a new contract and was told by the technician what my user name and password is. On arriving home, I tried to access my wifi from my cell, it asked the password as the wifi was secured, only to find out that the Password he gave was incorrect. For the past two days I have been trying to call the local number of ********** 891 as advistised on their website but no one is answering the phone. I then decide to call the 10210 number, spoke to a Consultant informed her of my concern and the fact that since yesterday I have no land line as line completely dead, which in turn affects my wifi, she told me that she cannot help me, she will get her Team Leader to call me. I then asked for a reference number which she informed me she cannot provide as I did not log a complaint. Please if these are not complaints then what are they.!!!!!!! I pay my account on time but have been having problems for the last two months with my land line and no one is able to resolve the problem. Think Telkom you are loosing your customer service. You are becoming another "Yes sir" company just frustrating your customers.</p>