LG
Laura G
1 reviews | Active since Nov 2013
06 Aug 2018, 16:23
NO telkom service
Hi who can i send a complaint to? I cancelled my wifi in Feb, and every month i was charged, i only received a call today to cancel it offically, and i want a refund from feb, i called telkom and this lady said i must email her proof and she will escalate it. i haven't heard from her since her email is **********
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Replies (1)LG
Laura G's updateReviewer Update
30 Aug 2018, 15:42I got this message on FB........Hi Laura Graham,we do apologize for the delay caused.Kindly email us the copy of the cancellation form to ********** in the subject line use:Conversation # ********** in order for us to assist you accordingly.^VS
THE EMAIL IS FULL!!!! and no one has come back to me!!!
Telkom has AGAIN debited my account with DOUBLE the amount..... This is month 7 that you have debited me, and i want a refund or i will go to my lawyers and media and whoever else will listen to me!
Your service department is no existent!
LG
Laura G's update30 Aug 2018, 15:42
Reviewer Update
I got this message on FB........Hi Laura Graham,we do apologize for the delay caused.Kindly email us the copy of the cancellation form to ********** in the subject line use:Conversation # ********** in order for us to assist you accordingly.^VS
THE EMAIL IS FULL!!!! and no one has come back to me!!!
Telkom has AGAIN debited my account with DOUBLE the amount..... This is month 7 that you have debited me, and i want a refund or i will go to my lawyers and media and whoever else will listen to me!
Your service department is no existent!