AL
Ansie L

1 reviews | Active since Mar 2017

09 May 2018, 21:22

NO! Telkom I do what your service at addtional cost

Telkom charges me every month a debit order cancellation fee of R200 because I do not have a bank account for the debit order to be processed again. I do not work anymore and can not afford the additional fees. My contractual fee is R121 a month. Now I need to pay over R300. I pay my account every month cash before the due date, but because of the Telkom system do not have a cash option, I am penalised. Please can I cut my tied with Telkom.

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Replies (1)
Telkom
Telkom's reply24 May 2018, 08:40
Official

Hi

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction ***

Regards


Hazel

Telkom Social Media Team