No Telkom ADSL internet/wifi for 2 months!

I contacted Telkom in January 2016 to log a fault that our Internet had stopped working. I received a fault number and after calling 3 more times, I also received an escalation number. If only I could take these numbers to the bank.<br> After logging the fault I was rewarded with a series of technicians traipsing thru my house and property without resolution. <br> The technicians have since written this off as a cable problem. Ok. What about my Internet Service? When will it be restored? No one knows. Really? While Telkom takes a R1 000 from me every month?<br> <br> I've logged a dispute and scored another ref no for a refund. I'm not holding my breath.<br> <br> Moving forward, however, I'd like to stay with Telkom because I don't believe the cable corrosion is their fault and the ADSL line worked very well for 3 years.<br> <br> I'd like to cancel my ADSL line etc. as I believe the cables underground are corroded beyond repair. I'd then like to be migrated to the LTE 100 gigs service (my area is LTE covered). I've been to the Direct store in town and made more than 10 calls to the CC. No luck<br> <br> My 2 girls miss their wifi something bad.<br> <br> Tel number *** Fault 542CRK220116