No telephone line for three and a half weeks

<p>I have been phoning Telkom for three and a half weeks now complaining that I have no telephone line. I have received escalation reference numbers as the matter has been escalated to management, but to no avail. I was told that the technician was at the property, however I wasn't called to advise he was there. Telkom advised that the phone line is now working, however its still faulty. This morning, Monday, I called Telkom again and was advised the matter has been handed over to the technician and again they asked for a contact number. </p>