1 reviews | Active since Aug 2011
No Telephone line for almost 2 months
<p>I reported my Telkom line as faulty in the beginning of January this year, the line was at that stage DEAD. But before i reported it there was a lot of scrabeling and all kind of noises which i thought it would come right and did not report it until about 8 days after that the whole line was dead and then only i reported it. Telkom reacted about 5 days after the complain and said they are working on it. Telkom send me a sms and said that it was in progress and standing at 75% they are working on it. After a couple of days i phoned them and ask what is going on and the reply, we are working on it more days went by and i asked my son to phone them, same story, my wife phoned them after a couple of days, the same story. Then without phoning me a telkom guy was at my house, i had to rush from Vereeniging to get him at my house hoping that my long waited days are over! bad news! he could not fix it and said all is well and right from my side but the internet cable has a fault on it and he reported it himself (nice guy) Telkom send me a sms and said my line is up and going!! but since day one it is DEAD and still as we speak, i tried to send then a complain again but the system tells me that ther is a fault reported, but nothing has happend since then and now, they said that they would reimburse me for the time that the phone is not working but in the meantime they also send me a invoice for payment, but it is down now for almost 2 months,</p> <p>I work from home using the Internet and that is mr bread and butter, i am making use of my cellphone via hotspot tedering and that is costing me a lot of money, +- 2 gigs a day and costing +- R145 a day via Vodacom, make a calculatation for a;most 2 monts x R145 a day???</p> <p>I think Telkom is *****ing money from a lot of people working the way they do and that is a shame that a huge company like telkom is *****ing from everybody rich, poor, old and young and everybody that has problems like i do gets talked into: "We are working on it" with a progress remark that means nothing!!</p>
Eish Telkom, dear Telkom!!
Why are you just doing nothing???? I dont understand!!!! On the 6th of March i complained here on HelloPeter and on the 7th i had a reply from a "Moenieb" and i thought wow this good news, but dear o dear that was just a bluff so to speak as i STILL dont have a line or ADSL, i have had a guy that came out and told me all is ok within my house but there is a faulty cable and he has also now launched a fault regarding this cable, which is a LIE as everybody around me which is on the same cable has no problems!!. I have phoned Telkom (29) times from my cell and a woman answered after the 29th call just to tell me that the cable is fixed and that my line is up and going, hehehehe LIE again!! MY PHONE IS AS DEAD AS A "MOSSIE" and it cost me a lot of money buying data just to get on the internet to do my bussiness, but they dont care a ****!! I dont know what to do, it is now 4 MONTHS!!! TELKOM your are LIERS!!!!!!!!
Eish Telkom, dear Telkom!!
Why are you just doing nothing???? I dont understand!!!! On the 6th of March i complained here on HelloPeter and on the 7th i had a reply from a "Moenieb" and i thought wow this good news, but dear o dear that was just a bluff so to speak as i STILL dont have a line or ADSL, i have had a guy that came out and told me all is ok within my house but there is a faulty cable and he has also now launched a fault regarding this cable, which is a LIE as everybody around me which is on the same cable has no problems!!. I have phoned Telkom (29) times from my cell and a woman answered after the 29th call just to tell me that the cable is fixed and that my line is up and going, hehehehe LIE again!! MY PHONE IS AS DEAD AS A "MOSSIE" and it cost me a lot of money buying data just to get on the internet to do my bussiness, but they dont care a ****!! I dont know what to do, it is now 4 MONTHS!!! TELKOM your are LIERS!!!!!!!!
