EG
Erez G

1 reviews | Active since Apr 2015

09 Apr 2015, 14:30

No telephone line

I am INFURIATED!!!<br> <br> My telephone line was down for 1 month while I waited for you to fix a fault which eventually got resolved in March. This was a very painful process, with constant back and forth.<br> <br> I am now AGAIN without a phone line and extremely frustrated that I have to go through this process again and possibly waiting another month for you to sort out issue.<br> <br> I have logged this fault online and NEED THIS SORTED OUT ASAP - NOT IN 1 MONTH LIKE LAST TIME<br> <br> It's the same problem - I have internet BUT I DO NOT HAVE ANY TELEPHONE LINE!!! CANT MAKE OR RECEIVE ANY CALLS<br> <br> The fault number is 360CWK090415<br> <br> I AM AT MY WITS END NOW AND NEED YOU TO SORT THIS OUT SPEEDILY!!!!

0
Replies (1)
Telkom
Telkom's reply10 Apr 2015, 09:09
Official
Hello erezgb,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our Technical Team and feedback will follow.

Your reference is SM102242.

Regards,
Sanele Buthelezi
Telkom Social Media