SB
Stephan B
1 reviews | Active since Sept 2012
23 Mar 2016, 07:09
No telephone for 10 days now!!!!!
We reported our faulty Telkom landline over a week ago, a Telkom technician came onsite a few days later, but it has now been 10 days and our Telkom telephone is still not working!!!! <br> Pardon my French, but ***?!?!<br> We are in the tourism and hospitality industry and it is the busy Easter holidays, so Telkoms ineptitude is costing us a lot of business and creating bad will with our clients as we cannot be reached and appear unprofessional. <br> We also live in the mountains and so have no cell phone reception either, I guess VOIP is our only solution and cancelling all contracts with Telkom. <br>
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Telkom's replyOfficial
23 Mar 2016, 07:27Hello Stephan Busch,
We do apologise for the delay. We have tasked our team to attend.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
We do apologise for the delay. We have tasked our team to attend.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply23 Mar 2016, 07:27
Official
Hello Stephan Busch,
We do apologise for the delay. We have tasked our team to attend.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
We do apologise for the delay. We have tasked our team to attend.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We will make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team