KL
Kaashief L
1 reviews | Active since Feb 2014
16 Mar 2015, 07:36
No telephone and internet for a week
My home telephone line and internet has been down for a week now. To date, i have not received any communication from telkom and no one has investigated this issue. This is a breach of contract in terms of the consumer act.
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Telkom's replyOfficial
16 Mar 2015, 08:36Hello Lodewyk26,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM96453.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM96453.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply16 Mar 2015, 08:36
Official
Hello Lodewyk26,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM96453.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM96453.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media