No Technicians available for 9 days

<p>Its on my 9th day without any land line or wifi from Telkom, i have discovered that there is a set reason for everytime i call in and thats "I will escalate this matter to a Technician that will get in touch with you" . I am to my wits end with Telkom and with their undelivered services, when i called in yesterday, the person at the call centre says a Colleen ****an is handling my fault but i have not received any communication from her till today. i need to know from Telkom should i just cancel my subscription today as i am not getting anywhere with telkom for the past 8-9 days. It gets more frustrating to know that my 2 kids that have special needs can only communicate via the Ipad and now cannot due to Telkoms poor service, I will never ever refer any one to Telkom so stop sending me those sms's to keep on rating your unproffessional and lying service. </p>