No technician, No line, No feedback

Last month i app**** for a Telkom line to be installed and converted to a DSL line at my flat in Diaz Road, Port Elizabeth. I was subsequently told that i would be receiving a SMS to notify my of the appointment date and that i should make myself available when the technician arrives.<br> <br> I never received said message and had to phone in to find out what's going on. Seeing as i don't have a Telkom line yet, i had to use my cell and this cost me like R10. I was told they would send me the SMS again, and again i did not receive anything.<br> <br> When i finally did receive the SMS it came on the 11th of December. Asking me to confirm the appointment date which was for the 14th of December. To which i rep**** Yes... I received the same message again on the 12th of December, to which again I rep**** yes.<br> <br> Not only did this message come over a month later... But now i had to organise some one to be at my place for the technician, seeing as I could not get off work in such short notice.<br> <br> On the 14th, the technician never showed up, I was not notified of any delays, or anything. Even on the 15th i did not receive any feedback.<br> <br> This is absolutely appalling service.<br> <br> Morn? Meyburgh<br> ***