SD
Saleem D
1 reviews | Active since Aug 2014
12 Dec 2015, 19:19
No Technician Came out
Every week for the past 1 month, I have been calling Telkom on 10210 requesting for a Technician to come out to my property to move the Telkom lines of my neighbours, which is in my property. As I am building in my yard and the Telkom lines are in the way. Every week I hear the same story that they will be sending someone out shortly. NO 1 has come as yet. Today when I called, they advised me that they are very busy as they will be closing soon. This is Ridiculous. As I have been with Telkom for the past 29 years. VERY DISSAPPOINTING for such a name brand. Telkom Sucks.<br> <br> The Reference that was supp**** by the call centre agent - 895526
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Replies (1)Telkom's replyOfficial
12 Dec 2015, 23:49Hello SaleemDadabhay,
We do apologise for the delay.
Be assured that we have escalated to our technical team to assist further in resolving this for you.
We regret the delay.
Your social media ref: SM177777.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the delay.
Be assured that we have escalated to our technical team to assist further in resolving this for you.
We regret the delay.
Your social media ref: SM177777.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply12 Dec 2015, 23:49
Official
Hello SaleemDadabhay,
We do apologise for the delay.
Be assured that we have escalated to our technical team to assist further in resolving this for you.
We regret the delay.
Your social media ref: SM177777.
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the delay.
Be assured that we have escalated to our technical team to assist further in resolving this for you.
We regret the delay.
Your social media ref: SM177777.
Regards,
Boitumelo
Telkom Social Media Team
