EP
Edwin P
1 reviews | Active since Nov 2011
28 Aug 2015, 11:21
No technician assigned after a whole week
Hi, I have been without my phone and adsl line now since the 21st of August 2015, just over a week now. I logged the fault on the 22nd of August 2015. I have been phoning in almost everyday and still told no technician has been assigned to resolve my issue. Can somebody please tell me why nobody is fixing my phone and adsl line? Escalation number 733665.
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Telkom's replyOfficial
28 Aug 2015, 12:03Hello Leepz,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139751
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139751
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply28 Aug 2015, 12:03
Official
Hello Leepz,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139751
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139751
Kind Regards
Zulfah
Telkom Social Media Team