NO technical support
<p>Hi All, Kindly stay away from telkom ADSL and Internet packages, the after sales and technical support is of no value, they cannot fix a simple line issue, I have been paying my account on time and the technical staff cannont seem to fix the line connection as yet, this is the third month now, NO LINE CONNECTION = NO INTERNET.<br /> <br />I will be forced to LOG this every day unitl problem is sorted out<br /> <br />Fault number 1023 CNK 130617<br /> <br />Next fault number : 169 CNK 280617<br /> <br />called again onthe 160717 wasted another 90 minis of my time <br /> <br />STATUS at the moment NO INTERNET</p>
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Replies (6)
Telkom's replyOfficial
15 Aug 2017, 07:08Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply15 Aug 2017, 07:08
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
's updateReviewer Update
29 Aug 2017, 20:05Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's update29 Aug 2017, 20:05
Reviewer Update
Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's updateReviewer Update
29 Aug 2017, 20:05Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's update29 Aug 2017, 20:05
Reviewer Update
Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's updateReviewer Update
29 Aug 2017, 20:05Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's update29 Aug 2017, 20:05
Reviewer Update
Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's updateReviewer Update
29 Aug 2017, 20:05Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's update29 Aug 2017, 20:05
Reviewer Update
Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's updateReviewer Update
29 Aug 2017, 20:05Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.
's update29 Aug 2017, 20:05
Reviewer Update
Hi ALL,
Still No ADSL line. kindly stay away from Telkom due to lack of service or "No service at all"
Called again yesterday Fault number (138 CNK) no solution or line working as yet, Will be forced to go to the Telkom store in gateway tomorrow and speak to management due to 3 months of "No internet connection" and still paying full ADSL rate.