yC
yacoob C
1 reviews | Active since Jul 2013
06 Sept 2018, 10:00
No surprise Lack of Service from Telkom
6 Days ago i logged a call for my Telephone and adsl line that suddenly went dead. I have been communicating with telkom every day to get this resolved. 2 days ago i was told a technician has my call and will attend. Nothing has happened since. Everytime i request feedback i get told it has been "escalated" which really means nothing. Does telkom need a formal complaint every time before they attend to any outage or logged issue? Added to this dont forget my rebate for the time i am offline which is 6 days and counting
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yacoob C's updateReviewer Update
07 Sept 2018, 19:22Your technicians came out to fix my voice line but haven’t fixed my adsl line. I received an sms this afternoon to say that the adsl line has been restored but it has not. My adsl is still a problem. This is just poor by all standards
yC
yacoob C's update07 Sept 2018, 19:22
Reviewer Update
Your technicians came out to fix my voice line but haven’t fixed my adsl line. I received an sms this afternoon to say that the adsl line has been restored but it has not. My adsl is still a problem. This is just poor by all standards