CM
Cheryl M

1 reviews | Active since Jun 2013

08 Apr 2016, 09:28

No support/service, but Telkom wants 65% increase

For the past year, I have been asking Telkom to help with my 3G signal - or to connect me to ADSL. NO response or assistance whatsoever! I am STILL WAITING.<br> <br> But they call me today to say my 10 gig contract has expired. And I must now pay a new rate of R 329 instead of R 199! FOR WHAT? The same useless lack of service that I have been receiving?<br> <br> Are you taking your cue from Eskom here, Telkom?

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Replies (1)
Telkom
Telkom's reply08 Apr 2016, 09:52
Official
Hello CMoss,

This response serves as confirmation that your query has been received.
Your reference number : SM221655
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.