LS
Luis S
1 reviews | Active since Oct 2010
04 Oct 2016, 23:06
no support, problem persists
<p>I'm reporting an issue every week nowadays, as per my previous review. Your technician phoned and **** to me saying that my account was being throttled, this problem has now persisted into a new month. this can not be throttling.<br />I can not run my business on a 2mbps internet speed.<br />Fix this mess please its been a problem since February.</p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
05 Oct 2016, 12:12Hi cybert11
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply05 Oct 2016, 12:12
Official
Hi cybert11
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
LS
Luis S's updateReviewer Update
05 Oct 2016, 12:14"Hi cybert11
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction Ref: AI **********
Regards
keagan
Telkom Social Media Team"
This is the response every time, and yet still no service?
LS
Luis S's update05 Oct 2016, 12:14
Reviewer Update
"Hi cybert11
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction Ref: AI **********
Regards
keagan
Telkom Social Media Team"
This is the response every time, and yet still no service?