No Support, At all!

Early in 2015 I wanted to cancel my telkom land line dew to incorrect information that was given to me regarding adsl. I have been waiting for an adsl port almost a year and got a little bit tired of sending emails and not getting any feedback, 50+ emails. So I decided to cancel my land line as I was not using the phone. Sent emails, nothing, called 10210 about 10times a day, no answer. I was then informed at Telkom Northgate that their support is being upgraded and that is why I am not getting through to them, go figure... Decided that I am not paying for those 2 months as I was not using the land line and couldn't cancel the service. In April I finally got hold of a consultant and gave the order to cancel my service, spoke to someone in the financials and they confirmed that the time my land line and their support was offline, will be credited. So I was happy to hear that. Little did I know that all that was a lie, my land line is canceled now, but also I have been given over to debt collectors. I hope that people read the posts here before making the wrong decision...Farewell