BB
Bernadine B
1 reviews | Active since Jun 2016
29 Apr 2017, 15:04
No support
<p>ADSL line installed 28/04/2017. The technician only installed the line and gave us the modem and said we need to install it yourself. We weren't able to succeed in the installation and Telkom call centre aren't of any help. They informed that we will be charged if a technician needs to come out to our residence. Now we sit with a 2 year contract that we won't be able to use. Please do not even think about taking out a contract with Telkom. There is no assistance after you signed the contract.</p>
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Telkom's replyOfficial
29 Apr 2017, 18:30Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number and ID number of account holder.
Your ref for this query is AI***.
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply29 Apr 2017, 18:30
Official
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number and ID number of account holder.
Your ref for this query is AI***.
Regards
Yazied
Telkom Social Media Team
Best regards,