No Support
<p>Good day, You people came to upgrade my adsl to fibre 4 months ago and ever since my connection has been sub par and I'm sick of it exactly every 4min30sec my connection disconnects and I am unable to browse and work successfully at home. I have contacted your pathetic call center countless times to log a fault and every time the operator has said we have escalated the fault to technical support - well this has happen at least 9 times over the past 4 months ans still nothing has been done, I have not been connected at all and no one has been tried to sort the issue out at all form your side. This service is pathetic - just because you company own all the infrastructure does not mean that you can give **** service to your customers. I have had an account at you for over a year now and I have had nothing, but issues form you people. To be honest im thinking of canceling my account and just going to IGeN wireless as they have far more superior service to what you offer as well as 24 hour support and i feel nothing to promote them on this page. How many times do I have to complain and contact your disgusting call center to receive something I am paying for? CONTACT ME AND SORT THIS ISSUE OUT ELSE I'LL JUST SPAM THIS PAGE AND HELLO PETER UNTIL YOU LISTEN AND ACT AS A PROPER SERVICE PROVIDER</p>
Good day ryan-furness
Thank you for making contact with us. Kindly e-mail us at *** with the affected line number for our team to follow up and advise.
Please quote your reference in the subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day ryan-furness
Thank you for making contact with us. Kindly e-mail us at *** with the affected line number for our team to follow up and advise.
Please quote your reference in the subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
