SL
Sharon L

1 reviews | Active since May 2018

14 May 2018, 15:28

No such thing as service

You stand around and are total ignored there is no such thing as customer service. I asked one of the staff members if he could help me and he looked me up and down and proceeded out the store to buy his lunch. The other person I asked told me to wait he is busy hanging stock. The lady who helped could not do the the Rica as the computer system is not working.

0
Replies (1)
Telkom
Telkom's reply28 May 2018, 13:22
Official

Good day sharon-louw

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team