JL
Jeremy L

1 reviews | Active since Jun 2014

23 Aug 2015, 11:05

No Strategy or Interest In Same

Repeated copper theft of local loops could be addressed. Some possible solutions are short distance radio links using inexpensive wifi with PSTN VOIP to cover voice connection to the, use of inexpensive fibre to the home, conductors of steel (such as open line used in the 1950s). I have asked, but never has anyone said Telkom is planning to correct the copper theft problem. The fibre option is underway in well off communities, but not near places like this, one of the poorest in the Western Cape. There are lower cost fibre options. Telkom, it seems, only cares about the wealthy, where they are installing fibre high speed internet. Why have a socialist SOE if it just rips off people? I am tired of their outside plant missing or being broken, as it is now, and I do not want to fix it myself. Yes, several months of this and I am tired of it. Is ANC who selected the CEO only for the well to do? Don't try to call the land line. It probably is broken.

0
Replies (1)
Telkom
Telkom's reply23 Aug 2015, 11:20
Official
Hello Jeremyl,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.

Your reference number is: SM137409

Regards
Narriman
Telkom Social Media Team