1 reviews | Active since Apr 2013
No stock, yet advertise contracts
On 27 October I went to the Westwood Mall Telkom store to sign up for two contracts for the Galaxy Note 5 - I was notified by the staff member assisting me that there was no stock of the phone at the moment but that they expecting it the next week, I said that was fine and signed and was approved and was notified that they will give me a call next week when the phones arrived. The next week since I didn't get a call from them, I called the store only to be notified that the stock still hasn't come in yet but that they expecting it on Friday 6 November. <br> I called on Friday 6 Nov & yet again the stock hadn't arrived & they were expecting it on Monday or Tuesday. I thereafter called on Tuesday 10 November 2015 anticipating that the phones had arrived but yet again it hadn't &mentioned to them that I can't wait for the rest of my life for the phones to come in, and that I was giving them until Thursday 12 November 2015, otherwise I would like to cancel my order. <br> <br> I tried calling again now, about 5 times but got no answer. <br> I was with another network all this time and was wanting to port over to Telkom due to their great deals. However if they never have stock, its not possible.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM167069
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM167069
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
