EN
Esta N
1 reviews | Active since Jul 2015
09 Jul 2015, 13:48
No stock Samsung Galaxy Core Prime
I am extremely frustrated. I have 2 Telkom mobile contracts and app**** for a 3rd one (for my child) on the 1st of June, contract starting 1 July 2015. I asked if they can't start the contract, as my daughter has got a mobile, and then let me have the Samsung as soon as it arrives. <br> As the client, I feel Telkom can surely make a suggestion to this problem. But no, the answer I got, is that I must wait. For how long? This branch has been waiting since the 1st of June for stock.<br> <br> Hope someone can offer some help!<br> Regards, Esta Nel<br>
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Telkom's replyOfficial
09 Jul 2015, 14:50Hello estanel,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM124284.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM124284.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply09 Jul 2015, 14:50
Official
Hello estanel,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM124284.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM124284.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***