JvdB
Jacqui van der Berg

1 reviews | Active since Feb 2015

11 Apr 2016, 11:47

NO STOCK - OF ANYTHING!!

If you are planning to open a contract or buy anything from Telkom, DON'T!<br> I wanted to open a contract for a Samsung S6, went into the store, filled in the application and they said they would send it for approval. 4 days later I still had no feedback (they said it took 24-72 hours). I called the store about 5 times with no answer. I went to the store and the clerk told me that they never sent in the forms!!! She also says that if I decide to take the s6 I will wait a few months as they don't receive stock. Why was I not warned about this the first day?!! She advised me to rather pick a different phone. Yesterday I went back, now willing to settle for the Hauwei P8. But they don't stock that either!!! I was told once again to choose a different phone!! At this time I was highly upset as how you can advertise phones you cannot deliver!!! I once again went home and chose a different phone just to get it over with! I chose the iPhone 6, called the clerk on his personal phone just to find out that they also do not stock the iPhone 6 - only the iPhone 6 Plus.<br> How do you advertise 30 phones of which you can supply only 3?!?! I will be taking my business elsewhere!! *** SERVICE!

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Replies (1)
Telkom
Telkom's reply11 Apr 2016, 13:19
Official
Hello Jacquivdberg,

This response serves as confirmation that your query has been received.
Your reference number :SM222326
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.